We focus on general IT support — the everyday help that keeps your technology running smoothly. Below is what we do, and exactly what it costs. No upfront deposits, ever.
When something isn't working, you want it sorted quickly and without fuss. We diagnose problems, explain them in plain terms, and get you back up and running — remotely or in person.
New equipment should work perfectly from day one. We set up laptops, desktops and devices properly — installing software, transferring files, and making sure everything is ready to use.
A stable connection is the backbone of any home or office. We set up and troubleshoot routers, Wi-Fi and wired networks so your devices stay connected where you need them.
Email and everyday apps should work seamlessly across all your devices. We help you set up and manage the tools you rely on to get things done.
Losing important files is stressful and often avoidable. We help you put sensible backups in place so your photos, documents and business data are protected.
Good habits prevent most problems. We give clear, practical guidance on staying safe online and help you make confident decisions about your technology.
Fixed-price help for everyday tasks. You only pay once the work is agreed and scheduled — we never take a deposit upfront. Most one-off services are scheduled within 1–3 working days and completed in a single visit or session.
Quick help over a secure remote connection, ideal for software issues and settings.
We come to you locally around Chorley to sort issues in person.
A new laptop or desktop set up properly and ready to use.
Get email and key accounts working across all your devices.
Reliable Wi-Fi and networking for a home or small office.
Get your cloud productivity suite set up and organised.
Sensible backups set up, plus data moved safely where needed.
Setting up several devices for a small team, done consistently.
Scoped, fixed-price projects for bigger jobs. Each is quoted clearly before we begin, and invoiced on agreed milestones — no deposit required.
A full review of your current setup with a clear, prioritised action plan.
Design and setup of reliable networking and core infrastructure.
A practical security review with fixes applied to reduce your risk.
Ongoing support arrangement set up around how your business works.
Bigger or multi-site work, scoped and quoted to your needs.
Payments run through an established, PCI-compliant provider. Card data never touches our systems, and we don’t store it.
No deposits and no future-dated or subscription billing. You’re invoiced once work is scheduled or done, as agreed.
Every job is scoped and priced in writing first, with an itemised invoice — so there are no surprises for you or your bank.
The practical details of how ordering, paying and refunds work with us.
Tell us what's going on and we'll point you to the right option — or scope a project with you. The first conversation is always free.