Privacy Policy

Vyroxis Solutions Limited · Last updated: July 2026

1. Who we are

Vyroxis Solutions Limited ("Vyroxis", "we", "us", "our") is a company registered in England and Wales, company number 17350449, with its registered address at 33 Cotswold Road, Chorley, PR7 3HW. Our director is Lucy Susan. You can contact us at vyroxissolutions@gmail.com or +44 7398 956443.

Vyroxis Solutions Limited is the data controller responsible for your personal data.

2. Data we collect

We collect the following personal data when you contact us, request a service, or place an order:

• Your name, email address and phone number
• Billing address and, for orders, the service and reference details you provide
• Anything you tell us about your IT needs via our contact form, checkout, or by email
• Basic technical data (such as IP address and browser type) collected automatically by our website

3. How we use your data

We use your personal data only to:

• Respond to your enquiries and provide the services you ask for
• Arrange and take payment for services
• Keep client and order records and meet our legal and financial obligations
• Send you information directly relevant to your service or order

We do not use your data for marketing, profiling, or any purpose beyond what is described here without your explicit consent.

4. Lawful basis (UK GDPR)

• Contract — to provide the services you have asked us for.
• Legal obligation — to keep records required by HMRC and Companies House.
• Legitimate interests — to respond to pre-service enquiries and keep proper business records.

5. Data retention

We keep personal data relating to work we carry out for six years from the end of that work, in line with HMRC requirements. Enquiry data that does not lead to any work is kept for no longer than 12 months. After the relevant period, data is securely and permanently deleted.

6. Payments and card data

When you pay for a service, your payment is handled by a regulated, PCI-compliant payment provider (for example Teya or Global Payments). Your card details are entered on the provider's secure page — we never see or store your full card number.

7. Third parties

We do not sell or rent your personal data. We only share it where:

• it is required by law or a regulatory authority; or
• it is strictly necessary to deliver the service you have requested (for example our email provider or our payment provider).

Any such providers are bound by appropriate data protection terms and may not use your data for their own purposes.

8. Your rights under UK GDPR

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data where we have no legal reason to keep it
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests

To exercise any of these rights, email vyroxissolutions@gmail.com and we will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

For details of the cookies this website uses, please see our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any material changes will be shown by an updated date at the top of this page.

Contact us

Vyroxis Solutions Limited
Registered in England & Wales · Company No. 17350449
33 Cotswold Road, Chorley, PR7 3HW
Email: vyroxissolutions@gmail.com
Phone: +44 7398 956443
Director: Lucy Susan